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Privacy Policy

Last updated: February 2026

1. Introduction

Welcome to OPSIS. This Privacy Policy outlines how Hues Technology LLC, d/b/a OPSIS ("Company", "we", "us", or "our"), incorporated in Virginia, USA, collects, uses, and protects your information when you access our B2B SaaS platform and the website opsisapp.com.

2. Information We Collect

We collect information necessary to provide autonomous remediation and security services, including:

  • Registration Information: Name, business email, and company details.
  • Billing Information: Payment details processed through secure third-party providers.
  • Technical Endpoint Metadata: System logs, device identifiers, and diagnostic data from managed endpoints.
  • Usage Data: Information on how your technicians interact with our platform.

3. How We Use Data

To provide and maintain OPSIS services, improve our autonomous diagnostic engine, process billing, and ensure the security of our infrastructure and endpoints.

4. Sharing of Information

We do not sell user or endpoint data. We share information only with trusted sub-processors, such as cloud infrastructure providers (e.g., AWS, Microsoft Azure), or when legally required to protect our rights or comply with judicial proceedings.

5. Data Security

Security is core to OPSIS. We employ AES-256 encryption at rest, TLS 1.3 for data in transit, and complete tenant isolation to prevent unauthorized access or data leakage.

6. International Transfers

As a Virginia-based company, your data is primarily processed and stored in the United States. By using our services, you consent to this transfer and processing in accordance with U.S. data protection laws.

7. Data Retention

We retain your information for as long as your service account is active or as needed to provide you with services. We also retain data required to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, correct, port, or delete your personal data. To exercise these rights, please contact our privacy team at info@opsisapp.com.

9. Cookies

Optional tracking is disabled by default. We use strictly necessary cookies to maintain session security, handle authentication, and remember platform settings.

10. Children's Privacy

Our B2B services are not intended for or directed at children under the age of 18. We do not knowingly collect personal data from minors.

11. Contact Us

If you have questions about this policy, please contact us at:

Hues Technology LLC d/b/a OPSIS
Email: info@opsisapp.com
Address: Virginia, USA

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